Shipping & Returns
Shipping Policy
By placing an order through the WM Store Warehouse and Retail Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
Return & Exchange Policy
You have 14-22 business days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. If the error was made by us (wrong item shipped, damaged on arrival) return shipping costs will be waived. Otherwise (ordered wrong size, changed mind, etc) the customer is responsible for the shipping of the return or exchange. Exchange requests incur a $10.00 restocking fee and reshipping fee. Please double check your sizing before you purchase to prevent needing an exchange.
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Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3 business days, depending on your card issuer's policies.